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GreenplateAi
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Support

Ask us anything. We answer by email.

The quickest way to reach us is one email. Below: how to write to us, how to get a copy of your data or close your account, and straight answers to the questions people ask most.

Email us

Questions, problems, a recipe that looks wrong — write to one address.

[email protected]

A copy of your data

Email [email protected] from the address on your account and ask for a copy. We send you everything we hold: your account, your pantry, your plans and your log.

Deleting your account

Email us from the address on your account and ask us to delete it. Your pantry, plans and log are removed within 30 days, including from backups. Self-serve export and delete in the app are coming.

Common questions

Is it free?

Yes, to start, and no card is needed. Every recipe, its nutrition and every journal article is free to read on this site without an account. The Plans page lists the paid plans; today Plus includes the same as Free.

Does it work offline?

Not yet. It needs a connection; your week, pantry and log live on your account, so any device you sign in on picks up where you left off.

Where is the app?

It runs on the web today, in any modern browser: plan, shop, cook and log. The iPhone and Android apps are on their way. The Download page has the web link.

How is the nutrition worked out?

Catalogue ingredients are matched to USDA FoodData Central entries, and every recipe shows its nutrition per serving. They are reference figures, not medical advice — for a medical condition, talk to a doctor or a registered dietitian.

The small print
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